KaneyLaw SMS Disclaimer and Terms of Use
Last Updated: [12/14/2024]
KaneyLaw uses Short Messaging Service (SMS) technology to contact individuals who have provided their phone number to the firm via our intake department and website, and advertisements. The types of messages we send include case updates and appointment information. By opting into our SMS service, you agree to receive messages from KaneyLaw under the terms outlined below.
PROGRAM DETAILS
No purchase is required to receive text messages from KaneyLaw, and we do not charge to receive them. However, standard text messaging rates from your wireless carrier may still apply. Any costs related to receiving a text message are the responsibility of the individual receiving it. Check with your cellphone provider for details on receiving text messages (SMS). Consent to receive marketing text messages is not required as a condition to secure our services. Texts may be sent using an automatic telephone dialing system.
CONSENT AND OPT-IN
You must expressly provide to consent to receive SMS messages from KaneyLaw and can opt-in either by contacting us via phone or website form. KaneyLaw clients can also opt-in to SMS during their intake process.
CUSTOMER SUPPORT AND OPT-OUT
Text messages can be permanently ended by replying STOP to any message, by emailing legal.assistant@KaneyLaw.com or contacting us by phone. Opt-out requests are typically processed within 24 hours.
SUPPORTED CARRIERS
Our SMS service supports most major carriers, including but not limited to AT&T, Sprint, T-Mobile, and Verizon Wireless.
MESSAGE DELIVERY
KaneyLaw and supported carriers are not liable for delayed or undelivered messages.
PRIVACY POLICY
In order to provide our legal services, we may collect data such as your mobile phone number and carrier’s name. We may also collect personal data that you may choose to provide to us via SMS. We maintain strict privacy policies and will disclose information only as required by law.
SECURITY
We store your data using industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes encryption of your data at rest and in transit. Access to your data is strictly limited to authorized personnel who have a legitimate business need. We implement multi-factor authentication (MFA) and role-based access controls (RBAC) to ensure that only those with proper clearance can access sensitive information.
DISPUTE RESOLUTION
In the event of a dispute regarding our SMS service, we will resolve it through binding arbitration under the rules of the American Arbitration Association.
CHANGES TO TERMS
KaneyLaw reserves the right to modify these terms at any time. Changes will be communicated via the privacy policy on our website or through SMS.
CONTACT INFORMATION
For any questions or concerns about these terms, please contact us at:
KaneyLaw
685 Third Avenue
523 N. Halifax Ave.
Daytona Beach, FL 32118
Email: legal.assistant@kaneylaw.com
Phone: 386-281-5777
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